Information We Collect

At IndoorPlantss, we collect information you provide directly to us, such as when you create an account, make a purchase, subscribe to our newsletter, or contact us for support.

• Personal information (name, email address, phone number)
• Account credentials and preferences
• Purchase history and payment information
• Communication preferences and feedback
• Plant care questions and community posts

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services:

• Process and fulfill your plant orders
• Send you plant care tips and educational content
• Provide customer support and respond to inquiries
• Personalize your plant recommendations
• Improve our website and services
• Send promotional offers (with your consent)

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• With your explicit consent
• To trusted service providers who assist in our operations
• When required by law or to protect our rights
• In connection with a business transfer or merger

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security audits.

Your Rights

You have the right to:

• Access and update your personal information
• Delete your account and associated data
• Opt-out of marketing communications
• Request a copy of your data
• File a complaint with relevant authorities

Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie settings through your browser preferences.

Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@indoorplantss.com .

Acceptance of Terms

By accessing and using IndoorPlantss website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

Plant Care and Guarantees

We are committed to providing healthy, quality plants:

• All plants are inspected before shipping
• We offer a 30-day health guarantee on all plants
• Replacement or refund available for plants that arrive damaged
• Care instructions are provided with every plant
• Customer must follow provided care guidelines for guarantee validity

Shipping and Delivery

Our shipping terms:

• We ship Monday through Wednesday to ensure weekend delivery
• Delivery times vary by location (3-7 business days)
• Special packaging protects plants during transit
• Customers must be available to receive live plant deliveries
• Weather delays may occur during extreme conditions

Returns and Refunds

Our return policy:

• Plants must be reported within 48 hours of delivery for damage claims
• Photos required for all damage or health claims
• Accessories and pots can be returned within 30 days
• Refunds processed within 5-7 business days
• Customer responsible for return shipping on non-plant items

User Accounts and Community

When using our community features:

• Users must provide accurate account information
• One account per person or household
• Users responsible for account security
• Respectful communication required in community areas
• No spam, harassment, or inappropriate content
• We reserve the right to suspend accounts for violations

Intellectual Property

All content on this website, including text, graphics, logos, images, and plant care guides, is the property of IndoorPlantss and protected by copyright laws. Users may not reproduce, distribute, or create derivative works without written permission.

Limitation of Liability

IndoorPlantss shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services, including but not limited to plant care outcomes, delivery delays, or website downtime.

Modifications

We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated revision date. Continued use of our services constitutes acceptance of modified terms.

Contact Information

For questions about these Terms & Conditions, contact us at legal@indoorplantss.com or call +1 (555) 123-4567.